|A smartphone to navigate the Justice of Naples|
Rome June 1st 2012
For the New Courthouse in Naples, Vitrociset plays for about 20 years work on the security, ICT and Telecommunications.
Recently in the adaptation of technology AVAYA telephone exchanges,
Vitrociset has proposed to test a new guidance system for users who need
access to various services or go into courtrooms, called the Citizen's
A first component of the experiment consists in the realization of 10
information kiosks will be located at key points in the sorting of the
flow of visitors and will be made by proposing an intuitive map of the
surrounding area with evidence of the services available in the area and
the indication to reach the main points of interest.
For users with more high-tech smartphone will be available for 4 guided
tours for every totems: framing the QRCode on the totem pole, directly
on the phone will receive a detailed path to follow from the same totem,
complete with photograph.
There will be a complete list of counter services, together with the
documents required to carry and forms to fill out on-site, as well as
useful information such as opening times and communicated to users.
The adoption of a content distribution platform easy and versatile will
also enable to inform the user of specific events (such as strikes or
suspensions of energy) that could interfere with daily activities.
In a second step, using the same mechanism is also possible to pay for
any services via credit card or with new purses of impending activation.