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Maintenance and Global Services PDF Print E-mail

By developing in-house solutions based on state-of-the-art Logistics Support Engineering methodologies and techniques, over the years Vitrociset has been impacted by an evolution process which has enabled the company to move from mere maintenance and technical assistance tasks to the provision of articulated “Global Service” solutions, defined in agreement with its reference customers.

This evolution has been based on the Company’s continuous research effort to optimize its organisation’s efficiency and technical/operational level of skills, and tailor it to its own system integrating capability. This has permitted Vitrociset to reach a high level of flexibility, operational promptness and reliability.

Vitrociset’s organizational model,  tailor-made to meet the customers’ servicing requirements, is generally marked by:

  • High technical and organizational skills in operating and supporting mission critical systems – hallmarked by technical complexity, tough operational context and low risk tolerance – in full compliance with the rules and regulations in force and stringent security and safety standard to safeguard human lives and resources;
  • Very high level of operational promptness;
  • Decentralization of management responsibilities by transferring economic/decisional autonomy to a number of operational branch offices and factories located all across the national territory, as well as to permanent establishments and subsidiary companies in Europe, the Middle East and South America;
  • Ability to share mission objectives with the customer and to put itself up as the sole focal point, responsible for the co-ordination of all activities and tasks concerned with the products/services required by the customer;
  • Transversality and dynamic allotment of resources shared on several projects to allow the company to foster the professional growth of its staff and attain significant economies of scale, with great advantage to the customer;
  • Central team of Logistics Support specialist engineers.

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