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The objective of the Major Private Customer Area is to aid companies in
grasping all the opportunities offered by the digital economy and
transformations introduced by the new technologies, so they can recover
efficiency in their internal processes and effectiveness in their
relations with their stakeholders.
The offering ranges from
strategic consultancy to the development of innovative ICT solutions
through which the IT can be kept in line with the changes brought about
by the business dynamics, to increase the company’s competitiveness in
the market of reference; it also makes it possible to enable new
services through the positioning of its offering in new value chains.
The
element of true innovation introduced by Vitrociset for this rapidly
expanding market area is based on an accurate analysis of our
Customers’ Business Goals.
The Vitrociset capacity for
innovation is based on understanding the “change” of the context in
which each single offering is realized, in order to arrive proactively
at influencing the change itself.
This new approach is based on the
strong interaction with the customer and with its consulting,
engineering, and delivery structures, with a view to:
- identifying
the objectives of the projects, highlighting the benefits for the
targets, creating business plans and business cases that aim for an
optimization of the economic resources, guaranteeing the sustainability
and “ROI” of the initiatives;
- analyzing, optimizing, or
re-engineering the internal and communication processes in order to
improve services to customers, partners, and employees;
- defining
technological roadmaps for the gradual evolution of modern and
service-oriented ICT architectures, safeguarding and enhancing the
investments made;
- creating governance, decision support, and business intelligence systems;
- supporting
the governance IT through advanced Business Service Management and IT
Automation systems and designing and providing value-added services
based on the convergence of the IT, TLC, and New Media systems.
In
the Utilities and Major Private Customer business area, the Company is
increasingly involved in the supply of highly specialised professional
services in such key strategic areas as Networking & Security,
where it invests its capitals and resources and as New Media, through
application developments, specialist consulting and innovation.
Some of the main areas of Vitrociset specialization in this business area are:
- monitoring
and control of power grids through the use of advanced technologies and
SCADA systems, thanks to a specialization acquired in command and
control systems and on the basis of important partnerships with
international-level technological players;
- complex networks, maintenance and their evolution;
- complex physical security systems (video surveillance and anti-intrusion);
- design
of radio systems using TETRA and TBT technology for communication
between air and ground personnel operating on the ground at airports;
- creation and maintenance of voice networks;
- complex
re-hosting projects using state-of-the-art technology (Clerity),
permitting savings and optimization in data centre management;
- monitoring of traffic, satellite monitoring of vehicles, and monitoring of accidents;
- exclusive
distribution of Broadband Private Mobile Radio products based on 3G
UMTS IP technology, set up for LTE for the creation of private UMTS
networks (university campuses, shopping centres and malls, etc.)
- creation
of Digital Signage application platforms for the implementation of
central systems collecting film clips, images, and news coming from
various sources.
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